BusinessBilling & Collections

Billed Leads vs. Non-Billed Leads

Five Star Rated will not bill for calls under 30 seconds, even if that results in a potential lead for you. We will not charge you for toll-free numbers that call you. We will not charge you for duplicate calls from the same phone number made within the same calendar month.

Your billed leads will only include the first time a number calls you in a calendar month and that call is over 30 seconds in length.

If you have questions or concerns about billed vs. non-billed leads, please send us an email at [email protected] or call us directly at (877) 902-7575.