For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, invoice number, and then select “Pay Now.

On the qualitative billing plan, you will be charged only for calls that match your selected categories and service areas. This means that you will only pay for leads that are relevant to your business.

Invoices go out during the first week of each month. If we have not received your payment by the due date on your initial invoice, we will make a minimum of eight attempts to collect payment before sending the account to collections.

If we have not received payment by 20 days past the invoice due date, we will contact you via email and/or phone every week to notify you that your account is past due and to request immediate payment. If your account reaches 60 days past due, we will reach out via phone and disconnect your

Invoice Contacts & Payment Information You can add up to three separate invoice contacts for your company. You can change these contacts any time or update your payment information on file by emailing support@fivestarrated.

Five Star Rated invoices are sent on the last day of the month with a same-day due date. To avoid your account being past due, we can easily set up your account to run automatically on that date.

In recent years, the cost of paper and postage has seen significant increases, driven by various economic factors and industry changes. Because these costs have a direct impact on how we bill clients, keep reading to better understand the current landscape and its impact on our business operations.

You’ve told us that quality is key when it comes to leads, and we’ve listened.   Beginning in 2026, all Five Star Rated customers will be switched from a call duration-based billing system to a qualitative billing system.