Five Star Rated has taken great strides to increase the quality of leads we provide our members. Our policy ensures that you aren’t billed for solicitation calls, robo-dialers, 800 numbers, or wrong numbers.
For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, invoice number, and then select “Pay Now.
Invoices go out during the first week of each month. If we have not received your payment by the due date on your initial invoice, we will make a minimum of eight attempts to collect payment before sending the account to collections.
If we have not received payment by 20 days past the invoice due date, we will email you every 2 weeks to notify you that your account is past due and to request immediate payment. If your account reaches 60 days past due, we will reach out via phone and disconnect your phone lines.
On the Per-Call billing plan, you will be charged for each potential customer who contacts you through the Five Star Rated publication or website. The price for these calls is determined by you and your Five Star Rated sales representative.
We don’t charge for any calls under 30 seconds, even if that call results in a potential lead for you. We listen to all calls 30 to 60 seconds in length for customers on per-call billing.
Invoice Contacts & Payment Information You can add up to three separate invoice contacts for your company. You can change these contacts any time or update your payment information on file by emailing support@fivestarrated.
Five Star Rated invoices are sent on the last day of the month with a same-day due date. To avoid your account being past due, we can easily set up your account to run automatically on that date.