BusinessGetting Started

Answering Service

Answering every phone call is essential to the long-term success of your business. But there are times when doing that is easier said than done. 

If you want to ensure that your leads never go unanswered, take advantage of the Five Star Rated Answering Service. Our answering service is a feature we offer to directories customers who want call center support in answering phone calls and receiving leads.  

How Does the Answering Service Work? 

When a homeowner calls your company’s Five Star tracking phone number, the call is seamlessly routed to our call center. A call center agent answers the call and records the caller’s contact information and project details in a form. That form is then submitted directly to you. 

When you return the homeowner’s call, you’ll have all the information you need to have a productive conversation. 

How Much Does the Answering Service Cost? 

We use a tiered pricing model for our answering service: 

Answering service price tiers

 

Questions? Ready to Get Started? 

Let us know! Reach out to our Customer Support team via email at [email protected] or phone at 877-902-7575.  

Terms of Use

Answering Service Fees are usage based and invoiced in arrears on a monthly basis by the 15th day of the calendar month following the month in which services were received. Fees are calculated based on the total number of minutes used in the applicable month and invoiced at the applicable tier rate as described on our Help Center.