Getting Started

The Survey Process

BusinessGetting Started

While Five Star Rated does not require regular surveying of your client database in order to be in our publication, we will reach out occasionally for a small batch of homeowner information. This is both a quality check on our members as well as a way to collect fresh surveys for company profiles.

The Resurvey Process

BusinessGetting Started

If your team has corrected an issue for a client who has already completed their survey, we do offer the option to resurvey that client at no additional cost. Once you speak with the homeowner, there are two ways to request a resurvey: Send the homeowner a follow-up email confirming that they’re satisfied and asking

How We Use Your Data

BusinessGetting Started

We never sell, lease, rent, distribute, or market to any customer list. The customer list provided is only used for the purposes of obtaining positive reviews for your Five Star Rated profile page.