BusinessBilling & Collections

Updating Payment Information

Invoice Contacts & Payment Information

You can add up to three separate invoice contacts for your company. You can change these contacts any time or update your payment information on file by emailing [email protected].

Be sure to keep your invoice contacts up to date—if we need to collect on your account, those are the people we will contact.

Additional Questions

For any additional inquiries, such as requests for account statements, copies of specific invoices, your current balance, or requests for extensions, send us an email at [email protected] or call us directly at (877) 902-7575.

 

 

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Duplicate Call Billing

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Five Star Rated has taken great strides to increase the quality of leads we provide our members. Our policy ensures that you aren’t billed for solicitation calls, robo-dialers, 800 numbers, or wrong numbers.

Online Payments

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For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, invoice number, and then select “Pay Now.

Invoicing

BusinessBilling & Collections •

Invoices go out during the first week of each month. If we have not received your payment by the due date on your initial invoice, we will make a minimum of eight attempts to collect payment before sending the account to collections.