We do not accept opt-in reviews as part of our research. Our company qualification and research process is conducted in-house to ensure that we get an unbiased and randomly sampled understanding of a company’s performance. If one of our surveyors reaches out to you, we would be grateful for you sharing your feedback with them.
However, we do take negative feedback very seriously because we want to make sure that all homeowners have satisfactory experiences with Five Star Rated companies. If you’ve had a negative experience, please let us know. We can be reached via email at [email protected], or you can call us toll-free at 1-877-902-7575.